Guest Ordering → Gift Cards

Created 15 April 2025 • Updated 15 April 2025

General Information

iZone gift cards are now fully integrated into the platform. Once set up, clients using iOrder's API to manage their gift cards within the Loyalty system can seamlessly enable guests to pay for their iOrder basket using their gift card balance.

General Information Topics

What's Supported

  • The ability to configure the Gift Card integration and map to CLM account ID & Payment method to those set up in Aztec

  • We are only supporting Gift Card's with PIN's configured against them in Loyalty

  • Support for multiple gift cards being added to a basket by signed in or guest users. The basket can be part paid by gift card and the rest paid via bank card or the full order could be paid for by gift card(s)

  • The guest can choose to use only some of their gift card balance to pay for the basket

  • New endpoint 'verifyGiftCard' to verify a gift card number & PIN combination and generate a GUID on successful verification. We also validate whether the gift card can be used at the site or not

  • To mitigate the risk of the verify endpoint being used maliciously we have implementing a phased lockout mechanism. This means after a set period of failed gift card number/PIN validations the requestor is locked out for a period of time. This time period increases with subsequent failures to verify

  • New endpoint to debit a gift card using the GUID and add redemption to the basket. Multiple Gift cards redemptions can be added to a basket

  • New endpoint to credit a gift card when the guest removes from the basket

  • Ability to pay remainder via MakeBraintreePayment and send order to till. Can be used for all order modes

  • Changes to 'getMyOrders' to present gift card payment lines in order history

  • Tthe confirmation email to include gift card payment lines

  • Background process to credit back redemptions that haven’t been used as part of an order

What's Not Supported

  • Verify/Credit/Debit for multiple gift cards in one request

  • Support for paying for a gift card and a charging to a hotel room at the same time

  • Support for Pay my Bill and paying using a gift card at the same time

  • Storing gift cards against a user account

  • Non-iZone gift card redemptions

  • Buying a gift card through the platform

Compatibility

Product / Software Version / Requirements
iZone Gift Cards

  • Gift cards configured in Loyalty

  • Card sets with PINs are required to redeem through the iOrder API
POS Integration Engine

  • Installed and configured in Aztec